Transportation: Frequently Asked Questions

  1. Who do I contact when my child is sick and do not require bus service that day.
    Regular school bus riders are not required to notify transportation when their child will not need bus services.   Special needs student’s parents should call the transportation station that services their student if bus service is not need for that day.  NOTE: Special needs students requesting changing address or pick-up locations MUST contact their campus Special Needs Coordinator to make any changes.
     
  2. My child missed the bus, what do I need to do?
    Contact the transportation station servicing your student.
     
  3. What should a parent/guardian do if a student’s assigned bus does not arrive home within a reasonable time after the bus stop drop off time, or is not on the bus when it arrives at the bus stop?
    The parent/guardian should first contact the students’ school and inquire if the bus is running late or if for some reason the student missed getting on the bus prior to departure from the school. If the parent/guardian is unable to make contact with the school, they should call the transportation station that services their student.
     
  4. Can my child ride home with another student?
    Yes, based on the following; A) Student is eligible to ride the school bus. B) Campus administration approved the request prior to boarding the bus. C)  Final approval is based upon seat availability on the school bus.
     
  5. Who should a parent/guardian contact if they have concerns regarding the following;
    A) Their child's bus stop assignment B) The bus arrival at assigned bus stop is constantly late or early based on posted scheduled times.

    Parent/guardian concerns should be directed to the transportation station that provides bus service for their student.
     
  6. What is the recommended capacity of a school bus for elementary, middle, and high schools?
    The Northside ISD Transportation department has established a ridership of 71 students on an elementary school bus route and 58 students on middle and high school bus routes.
     
  7. Who should a parent/guardian contact if they have concerns regarding discipline at the bus stop or on the bus, etc?
    Parent/guardian concerns regarding discipline at the bus stop or on the bus MUST be directed to the students’ campus administration.

  8. Who is eligible to ride the school bus?
    Northside ISD provides transportation for any student who lives more than 2 miles away from his/her school, which is determined by using the Transportation department's software system. The program calculates the distance between the school and the student’s residences. Additionally, transportation is provided for students residing in a certified hazardous situation noted in compliance with Texas Education Code (TEC) Section 42.155(d).

  9. Is there a registration process for school bus transportation?
    There is no registration process for eligible students. However, parents and students can receive transportation information from their respective campus or by using the Northside ISD Boundaries and Buses Information System.
    NOTE: CAP, Bilingual, ESL and Magnet school students must contact their respective campus.

  10. I know my home is too close to the school to be legally eligible, but I feel it is hazardous for my children to walk each day. What can I do?
    Northside ISD will provide transportation for any student who lives less than 2 miles away from school, or for which there is a certified hazardous situation noted in compliance with TEC, Section 42.155. If you feel there are hazardous areas which jeopardize your student's safety, please contact the transportation station that provides bus service for the student

  11. What if I registered my student for school and do not receive school bus transportation information, who do I call?
    There are three options available to acquire transportation information. A) View the NISD website, Boundaries and Buses Information System B) contact the students’ campus administration C) Contact  the transportation station that provides bus service for the student

  12. How can I determine my student(s) bus stop location(s) and arrival time(s)?
    By accessing the Northside ISD Boundaries and Buses Information System on the NISD web page. While there, you may search for the current school assignment, bus route information, and any future Board adopted boundary changes by entering the student's street number and street name, and following the prompts.

  13. My student lives with me 3 days a week and my ex-spouse 2 days a week. This will require my student to have fluctuating schedules, is this allowed?
    Students will not be permitted to have "fluctuating schedules". This means that students will not be permitted to have certain days of the week on which to pick-up or drop-off at one location, and then another location the rest of the week. Fluctuating schedules introduce too much of a safety risk for to the student.

  14. Who should I contact for transportation information regarding my Pre-K student?
    Please contact the student's campus administration for transportation information.

  15. My son/daughter has been accepted to a magnet school, who should I contact for transportation information?
    Please contact the student's respective magnet school for transportation information.

  16. My son/daughter has been assigned to another school due to enrollment cap at their home school, who should I contact for transportation information?
    Please contact the student's respective assigned school for transportation information.

  17. Why was the walkout changed?  This is too far for my student to walk.
    The distance was changed to accommodate student growth and allow the district to be more efficient with these common stop locations.  As the district continues to grow the bus stops are reviewed each year.  These stops must be synchronized to ensure optimum route efficiency for all eligible students and resource utilization (driver crew/vehicle availability), district wide. Therefore, each route has its unique composition and certain walk-to-bus distances as provided below are used to facilitate a timely and an effective route system.

    Walk Out Distances

    • 2016 - 2017
      • Elementary: 0.20
      • Middle: 0.35
      • High: 0.35
    • 2017 - Current
      • Elementary: 0.35
      • Middle: 0.50
      • High: 0.50